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Services

Beautiful Results. Personalized Care.

Cosmetic Tattooing

Lash Extensions & Lash Lift

Brow & Facial Waxing

Brow Lamination

Henna, Hydrid Dye, Tinting

At Havana Springs Cosmetic Studio, we value and appreciate our clients' commitment to maintaining their beauty and self-care routines. To ensure a smooth and efficient appointment scheduling process for all of our clients, we have established the following policy regarding appointment rescheduling and cancellations. We understand that unexpected situations may arise, and we aim to accommodate our clients to the best of our ability. However, consistent rescheduling and last-minute cancellations can affect our business operations and the experience of other clients, which is why we have put this policy in place.

Appointment Rescheduling Limits:
- Clients are allowed to reschedule their appointments up to two (2) times without any penalty or additional charge.
- After three (3) rescheduled appointments, we will consider the appointment to be cancelled, and a cancellation fee will be applied as outlined in Section 2 below.
Cancellation Fee:
- Clients who have reached the rescheduling limit of three times will be subject to a cancellation fee. The fee will be equivalent to a percentage of the scheduled service cost. The specific percentage will be communicated to the client at the time of booking and included in our appointment confirmation communication.
No Future Appointments:
- If a client reaches the limit of three (3) rescheduled appointments and incurs a cancellation fee, and this pattern continues, Havana Springs Cosmetic Studio reserves the right to decline future appointment requests from that client. We understand that circumstances may vary, and we may consider exceptions on a case-by-case basis if clients can provide a legitimate reason for their consistent rescheduling. However, our ability to accommodate such requests is at the discretion of Havana Springs Cosmetic Studio.
Cancellations and No Shows:
- Upon booking your appointment, you will need to enter your credit/debit card details. No money will be taken off the card unless you are booking a service that requires a booking fee, do not show up to your appointment, or cancel 24 hours or less before your appointment.
- Late cancellations will be charged 50% of the service booked.
- NO SHOWS will be charged 100% of the service booked.
Booking Fee and Credits:
- All booking fees are non-refundable and will remain on the client's profile as a credit should 24 hours or more notice be given. Less than 24 hours notice will result in your booking fee being forfeited.
Acceptance of Terms:
- By continuing to book an appointment with Havana Springs Cosmetic Studio, clients acknowledge and agree to abide by this Appointment Rescheduling and Cancellation Policy.
Review and Revisions:
- Havana Springs Cosmetic Studio reserves the right to review and revise this policy as necessary. Any updates or changes to this policy will be communicated to clients in a timely manner.

We appreciate your understanding and cooperation in helping us maintain the quality of our services and the smooth operation of our business. If you have any questions or concerns regarding this policy, please do not hesitate to reach out to us.

Thank you for choosing Havana Springs Cosmetic Studio for your cosmetic tattoo and beauty needs.

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